🔹 Q1: What are your company's core advantages?
We are a professional exporter specializing in medical equipment and products with over 20 years of industry experience. We provide appropriate recommendations and effective solutions tailored to your needs.
🔹 Q2: How can I confirm the product quality before ordering?
You may first purchase a sample. Alternatively, you can send us your detailed specifications and requirements, and we will produce the product accordingly to meet your standards.
🔹 Q3: How do you handle quality-related issues?
We control quality strictly to keep defects close to zero. If a real quality issue occurs, we provide free replacements based on video/photo evidence or negotiate solutions directly with your freight forwarder.
🔹 Q4: What is the standard warranty for your medical products?
Most of our products come with a 1-year or 2-year free warranty, and we provide lifetime maintenance support for our equipment.
🔹 Q5: What is the typical delivery timeframe?
Delivery time is usually between 7 and 25 working days once payment confirmation is received, depending on order size and customization.
🔹 Q6: What payment methods are accepted?
Proforma invoices are issued after order confirmation. We accept various payment methods including Bank Transfer (T/T), Credit Card, Western Union, and PayPal.