We are a high-tech, innovative healthcare provider equipped with robust AI computing power and big data platforms. Our focus is delivering AI-driven digital healthcare services and intelligent solutions for the global medical community. Our expertise spans clinical care, rehabilitation, and In Vitro Diagnostics (IVD), focusing on cutting-edge solutions for surgical procedures, neurosurgical interfaces, and comprehensive medical supply chain services.
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Frequently Asked Questions
What is your Minimum Order Quantity (MOQ)?
Typically, the MOQ is 1 unit for instruments, while for consumables, it depends on the specific items. Please contact our team with the specific product details for a tailored quote.
What certifications do your products hold?
Our products hold CE and FDA certifications. Additionally, our manufacturing facilities are ISO 9001 and ISO 13485 certified to ensure the highest quality standards.
What are your standard payment terms?
The standard term is 100% prepaid via T/T after the proforma invoice (PI) is confirmed. We also accept L/C, and other terms are negotiable based on order volume.
What is the warranty policy for your instruments?
We provide a one-year warranty for all surgical instruments to ensure reliable performance and customer satisfaction.
What is the shelf life of your medical products?
Typically, instruments have a 5-year shelf life. For reagents and other consumables, the shelf life depends on the specific chemical composition and storage requirements.
Do you provide OEM services?
Yes, we offer comprehensive OEM services. Please provide your desired brand name and specific technical requirements, and we will provide a customized quotation.