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Frequently Asked Questions
What is the Minimum Order Quantity (MOQ) for an order?
The MOQ is USD 5,000 for one order.
What are your accepted payment terms?
We accept 30% TT in advance and 70% TT against the BL copy, or LC at sight.
Which ports do you typically use for shipping?
Goods are typically shipped from Shanghai or Ningbo port.
Can you provide product samples free of charge?
Yes, we can offer one sample of each item for free. Freight fees are covered by the customer but will be refunded once an order is placed.
What is the standard delivery time for an order?
The delivery time is approximately 30 days if our current production mode is accepted.
How do you handle quality issues after production?
We have a professional QC team in every workshop and are fully responsible for any quality issues regarding our goods.
SHEFA Medical
